Janice retired from USAA in 2001 where she was the President & CEO of USAA Alliance Services. Her career at USAA spanned 34 years and her executive positions included property and casualty insurance, systems development, strategic planning, contracting and retail marketing. A graduate of SWTSU, Janice earned her degree over a 12-year period while working full time at USAA. She was ahead of her time in that her expertise focused on business operations, an area few women entered prior to the early 180's. She was the first female Senior Vice President at USAA and the first to become the President of a USAA company.
Janice has served on the boards of the Salvation Army, the American Heart Association, the San Antonio Symphony, and the USAA Federal Credit Union. In addition, she has worked with Junior Achievement, Big Brothers and Sisters, San Antonio CASA, and Leadership America.